Contact us
Frequently asked questions
Can I return my order?
If you have any issues with your order, please get in touch and we'll do our best to help.
When will my order be dispatched?
We are currently in our pre-launch phase. All orders placed before 14th October 2026 will be dispatched from that date.
How long does delivery take?
UK orders typically arrive within 3 working days of dispatch.
What is Botanical Body Butter made from?
Our Botanical Body Butter is handcrafted using two oils infused with calendula and chamomile petals for two months. We extract the oils ourselves to ensure maximum potency, then blend them with the most nourishing butters for deeply moisturising results.
Do you offer free shipping?
Yes! We offer free shipping on all UK orders over £30.
Is it suitable for sensitive skin?
Yes - our products are made with natural, botanical ingredients specifically chosen for their soothing properties. However, we always recommend doing a patch test before first use. If you have any irritation, rinse with water immediately.
Still have a question?
Get in Touch
We'd love to hear from you. Send us reviews about our products or pictures once you received your order.
Please note we are currently in our pre-launch phase. Orders will begin shipping from 14th October 2026.
Fill in the form below or email us directly at samsonstouchskincare@gmail.com
We aim to respond within 24–48 hours.